Kuku AI (referred to hereinafter as "the App", "we", "us", or "our") prioritizes the protection of user privacy and personal data. This Privacy Statement (hereinafter referred to as "this Statement") is formulated to clearly inform users of our rules for the collection, usage, disclosure, storage, protection and transmission of personal data during your use of our services.
This Statement is applicable to all products, functions and service scenarios of Kuku AI that display or reference this privacy clause. Please read this Statement carefully before using our services. If you have any questions about our privacy rules, you may contact us through the official channels specified below.
1. User Information Confidentiality Commitment
We strictly abide by user information confidentiality principles and do not actively collect any user identity identification information including but not limited to user names, email addresses and mobile phone numbers. For facial information contained in the images uploaded by users, it is only used to realize personalized creative content generation functions of the App.
All facial data involved in content generation will not be stored, copied or used for irrelevant purposes such as marketing, user portrait construction and data analysis. Immediately after the completion of video and content generation, we will completely delete or anonymize the relevant facial data to fully protect your biometric privacy security.
2. Collection and Usage Rules of Personal Data
Personal data refers to all electronically or otherwise recorded information that can identify or correspond to a specific natural person, excluding completely anonymized public data. We only collect and use user personal data within the scope permitted by laws and regulations and for legitimate service purposes. The types and scope of data collected vary according to the service functions you use.
You may choose not to authorize the provision of partial data, but this may cause us to be unable to provide you with corresponding service functions or fail to solve your product use problems in a timely manner. All personal data we collect will only be used for the purposes specified in this Statement and the official product privacy notice.
2.1 Types of Collected Personal Data
The personal and sensitive user data we may collect during service provision mainly includes the following categories:
- Device identification information: unique identification data of the user's device
- App usage data: operation behavior data and statistical analysis data generated during the use of the App
Meanwhile, we will automatically collect and aggregate non-personal statistical data such as website access volume, App download volume and product usage frequency to optimize product functions and service experience. Such anonymized statistical data will be independently managed and used. If personal data is mixed in statistical data, we will uniformly treat it as personal data and implement strict protection measures.
2.1.1 Passive Data Generated During Service Use
When you use the functions and services of Kuku AI, we will automatically collect device and operation data related to service use to ensure the stable operation of the product, including:
- Device and application information: device name, hardware model, device unique identifier, device activation time, operating system version, App version, software identification code, and system language, region, font size and other device setting information
- Operation log information: service access time, access times, IP address, and abnormal event data such as program errors, crashes, restarts and version updates
Except for the above service-related data, you do not need to actively provide any additional personal identity information to use our core functions.
2.1.2 Third-Party SDK Data Access Rules
To ensure the normal operation, performance optimization and function iteration of the App, we may integrate third-party SDK tools such as data statistics and performance detection. All integrated third-party SDKs are screened strictly, and only obtain the minimum necessary data required for the normal operation of the App.
We have signed strict privacy protection agreements with all third-party service providers to restrict their data collection and usage behaviors. We will not share your sensitive personal data with third-party SDKs without your explicit authorization. You can adjust relevant permission settings through the App system settings at any time. Disabling partial permissions may affect the normal use of individual functions of the App.
2.1.3 Third-Party AI Service Data Sharing Rules
Our App relies on the professional AI video generation service provided by PixVerse (official website: https://app.pixverse.ai/) to realize the creative video production function for users. The relevant data sharing rules are as follows:
- Data content: We only collect and transmit the image materials (including facial information in the images) and text prompt words actively uploaded and input by you when you initiate a video generation request
- Data recipient: PixVerse AI service platform (https://app.pixverse.ai/)
- Usage purpose: The data is only used to complete your customized creative video generation request, and will not be used for commercial marketing, user portrait analysis, model training and other irrelevant purposes
- Data processing cycle: After the video generation is completed, both us and PixVerse will immediately delete or completely anonymize the shared data, without any long-term storage
- User consent mechanism: Before any data transmission, we will pop up a dedicated authorization window in the App to clearly inform you of the shared data content, recipient and usage purpose. The data transmission operation will only be carried out after you take the initiative to confirm and authorize. Refusal to authorize will not affect the use of other functions of the App, only the video generation function cannot be used
- Third-party protection certification: PixVerse strictly abides by its official privacy policy (https://pixverse.ai/en/privacy-policy/). We have verified that its data protection standards meet or exceed our privacy protection requirements, and have signed a confidentiality agreement to restrict it from illegally using or leaking user data
2.2 Legal Basis and Purpose of Data Usage
We always process user personal data based on legal bases including user consent, contract performance requirement, legitimate interest protection, legal obligation performance and enterprise legitimate operation needs. All data usage behaviors are limited to the following legitimate purposes:
- Complete the service activation, verification, delivery and after-sales technical support you apply for, and respond to your personalized service adjustment needs
- Push system update notification and version upgrade prompt information
- Locate and troubleshoot product faults and abnormal problems you feed back
- Realize cloud synchronization and storage of user uploaded and downloaded data to facilitate cross-device use
- Optimize anti-fraud and risk control mechanisms to ensure service security
- Comply with national and local laws, regulations and regulatory authority management requirements
2.3 Data Security Transmission Rules
We adopt industry-standard security technical means to protect all user personal and sensitive data in the transmission process:
- Use HTTPS encryption technology for full-link data transmission to prevent data interception and leakage
- Firmly abide by the principle of not selling user data to third parties for commercial profit. The active file transmission initiated by users through the App functions does not belong to the category of data sales
3. Personal Data Protection Measures
We attach great importance to user data security, and adopt standardized industry protection mechanisms to prevent unauthorized access, disclosure, tampering, loss and damage of personal data. Our specific protection measures are as follows:
- Minimal data collection: We only collect the minimum data required to realize service functions, and will not retain user personal data beyond the service cycle, unless required by laws and regulations
- Encryption protection storage: Adopt professional encryption algorithms to encrypt and store user data and transmission links, and build secure server protection mechanisms to resist network attacks and illegal intrusion
- Hierarchical access control: Establish strict data access permission management rules, limit the number of internal authorized personnel, implement hierarchical authority management, and record and audit all data access behaviors regularly
- Partner supervision: Strictly screen third-party service providers including AI service platforms, incorporate data privacy protection clauses into commercial contracts, and conduct regular audits and assessments to ensure that partners meet equivalent data protection standards
- Internal security training: Organize regular privacy protection training and assessment for employees to strengthen staff's awareness of user data confidentiality and security protection
It should be noted that no network security technology is absolutely safe. In the event of personal data security incidents, we will promptly take remedial measures, notify users of incident details, impact and solution through in-app notifications, emails and other channels, and report to the regulatory authorities in accordance with legal requirements.
4. User Personal Data Management Rights
In accordance with relevant laws and regulations, you enjoy the rights to access, correct, delete personal data and withdraw authorization during our processing of your personal data.
4.1 Application Channels and Rules for Data Rights
You can submit written applications for data rights through the official entrance of the App. Applications submitted via email, customer service and other channels will be guided to submit official applications through the dedicated channel to ensure the accuracy and efficiency of rights handling.
To ensure the validity of the application, you need to submit a specific and feasible application and provide sufficient information to verify your identity. We will respond to your legitimate data rights application within a reasonable and legal time limit.
4.2 Application Processing Results
We will accept and handle your legitimate data rights application in full. In the following legal circumstances, we may reject your application and provide formal written explanation:
- Local laws and regulations do not grant the corresponding data rights
- Failed to verify the authenticity of your identity
- The application content is unclear, beyond the service scope, or belongs to repeated invalid applications
- The data involved in the application is related to ongoing dispute handling, and disclosure will damage legitimate interests
- The data is only used for anonymous statistical research and does not involve user personal identification information
4.3 Special Notes on Rights Application
Only legal guardians or authorized agents can apply for the personal data rights of others. We will not provide third-party user information, repeated application data, confidential evaluation opinions and special legal documents. In addition, we have no obligation to process public information data applications.
4.4 Consent Withdrawal Right
You have the right to withdraw the data authorization consent granted to us at any time. Withdrawing consent will not affect the legality of data processing behaviors completed before the withdrawal based on your authorization, nor will it affect the data processing behaviors based on other legal bases.
5. Minors' Personal Data Protection
We strictly protect the personal privacy and data security of minors. In this Statement, minors refer to users under the age of 14 (or the age standard stipulated by local laws). Minors are prohibited from registering and using this App without the consent and supervision of parents or legal guardians.
We will strictly control the collection, sharing, transmission and disclosure of minors' personal data, and only collect the minimum data required to ensure the normal operation of the service. Parents or legal guardians can contact us through official channels at any time to access, correct or delete the personal data of minors under guardianship.
If we find that we have collected minors' personal data without the consent of legal guardians, we will take the initiative to delete the relevant data immediately.
6. Third-Party Platform and Service Links
Our App may contain links to third-party websites, products and services to enrich user experience. We have no control over the privacy policies and data processing rules of third-party platforms, and third-party platforms are not bound by this Statement.
Before accessing third-party links and submitting personal data, you need to independently check and recognize the privacy rules of third-party platforms, and we will not be responsible for the data security problems caused by your use of third-party services.
7. Cross-Border Data Transmission
To ensure the stable operation of services, we may cooperate with overseas service providers, and your personal data may be transmitted to countries or regions outside the mainland. The privacy protection laws of these regions may be different from local regulations.
We will strictly abide by cross-border data transmission laws and regulations, take effective encryption and protection measures, and ensure that overseas data recipients can provide equivalent data security protection standards, and will not transmit user sensitive data without explicit user consent.
8. Statement Update Rules
We reserve the right to update and revise this Privacy Statement in real time according to business iteration, technical upgrade and legal requirement changes. The latest version of the Statement will be displayed on our official website and App.
In case of major changes to the core clauses of this Statement, we will notify users through in-app announcements, pop-up prompts and other channels in advance. Your continued use of our services after the update of the Statement means that you recognize and accept the revised clauses.
9. Contact Us
If you have any questions, suggestions or complaints about this Privacy Statement and our data processing behaviors, please contact us through the official email:
Official Contact Email: support@ssjtech.xyz
We will reply to your consultation and feedback within the time limit stipulated by laws and regulations. If you are dissatisfied with our processing result, you can also submit complaints to the local privacy protection supervision department to safeguard your legitimate rights and interests.